Customer reviews of DHDL Automotive

By Simon S on 26 November 2020 | Verified purchase

The right car at a decent price with excellent customer service. Not only that, but as this was a click and collect during Covid, a great deal of trust was involved. I'd never had any contact with them before, they were happy to provide all the information I asked for and ensured I had all the information I needed. After sales follow up has been great and I'm certain that if there ever was a problem, they would be there to sort it out. DHDL didn't let me down. I would recommend them without hesitation. Certainly I would use them again.

Reply from DHDL Automotive on 28/11/20

Thank you so much for your business and review Simon and enjoy the new car. Thanks

By James L on 22 November 2020 | Verified purchase

DHDL were exceptionally helpful when my Mum decided to buy a car them. They ensured that communication was excellent and my Mum is very pleased with the car. Would highly recommend DHDL to anyone wishing to buy a car.

Reply from DHDL Automotive on 28/11/20

Thanks for such a kind and positive review, we try ensure to have the best customer service to all of our valued customers, hope she enjoys the car and we can meet again in the future.

By MICHELLE R on 19 November 2020 | Verified purchase

Brilliant, really friendly service this is my second time visiting and bought both times, highly recommend and will definitely come back in the future, very happy with both purchases top quality cars thank you

By MARY T on 14 November 2020 | Verified purchase

I had a really great experience with the DHDL guys. Straightforward service, no fuss and they really know what they're talking about. Really trustworthy and genuine and I would recommend to family and friends. Happy customer.

Reply from DHDL Automotive on 19/11/20

Thanks for such a positive review, we hope you enjoy your car hopefully so business in the future, once again, thanks for such positive words

By JIMMY M on 03 November 2020 | Verified purchase

By far the best car buying experience I've had with my recent purchase. DHDL accomodated to my needs and answered all my questions. From the moment I walked in I knew I was going to be looked after. Everything was very straight forward from being shown cars, test drives and then completing documentation. I was on the road in my new car in less the time it took for me to travel there. I will definitely be using them again! Thanks again DHDL and all the best.

Reply from DHDL Automotive on 05/11/20

Thank you so much for your positive review! Hope you enjoy your new car and we can do business down the line.

By HARVEY H on 26 August 2020 | Verified purchase

I called to book an appointment to view a car and he was more than happy for me to come and see it the next day. When I got to the indoor viewing garage, he told myself and my partner to feel free to look around the car and left us to it. He let us take it for a test drive, and talked us through the car during this time. When we got back, he answered all our questions and gave me a reasonable quote on part exchanging my car. He was happy for me to have an AA check on the car and was extremely accommodating, working around them. One problem was found during the check and he took it to the garage to be fixed straight away, taxed the car before we arrived and we took it home that same evening. There was no pressure from start to finish and as an experience, it was very positive. I would use them again in the future if required.

Reply from DHDL Automotive on 02/09/20

Thank You So Much For The Positive Words, Hope You Enjoy Your New car & Hope To Deal In The Future

By DEANNE H on 12 July 2020 | Verified purchase

Great experience. Very helpful and explained everything thoroughly . And a lovely car purchased

Reply from DHDL Automotive on 14/07/20

Glad you're enjoying the new car, Hope to deal with you again in the future!

By MAISIE L on 10 July 2020 | Verified purchase

A viewing for myself was organised with DHDL Automotive, to view a seat Ibiza. When I arrived they had already set up all the cars info, keys and the car was in excellent condition. They were really helpful and informative about the vehicle, they made conversation and were very friendly guys! Upon purchasing the car, they were patient and understanding and even helped me out with advice about the best Insurance providers. All in all a genuinely great company and would use again no problem 👍🏼

Reply from DHDL Automotive on 12/07/20

Thank you very much for such a positive review, we are glad you are happy with your purchase, Hope to do business in the future again. Thanks

By DOUGLAS J on 09 July 2020 | Verified purchase

Very good experience , we bought a Volvo v40 R Design , from DHDL, full service history , excellent dealership, we were helped through the process .Good part Ex price ..well prepared car that awaited our viewing ( we did 100 mile round trip ) you can view the car inside as well has it was a very stormy day ,.yes good DHDL well done ...we even took our Big Dog with us ..very good ...Doug & Beck stoke .

Reply from DHDL Automotive on 10/07/20

Thank you so much Doug for such a positive review, We hope to do future business with you again

By Phil H on 03 June 2020 | Verified purchase

The car I bought from DHDL is a good car .. and the customer service was excellent .

Reply from DHDL Automotive on 10/07/20

Thank you very much Phil, Really appreciate it and hope you e joy the new car and look forward to do business again in the future.