Customer reviews of DHDL Automotive

By Mark C on 09 July 2020 | Purchase not verified

Dan was able to answer all queries immediately and Darren purchased and installed a new part for me next working day. Very honest and very trustworthy. Would recommend the company anytime.

Reply from DHDL Automotive on 10/07/20

Glad you are happy with our service Mark, hope your enjoying your journeys in the new car and look forward to doing business again in the future.

By Horatio A on 05 December 2019 | Purchase not verified

Bought a car from this chap a few months ago, and returned after a few days since the clutch went out, and went on for a good month with him refusing to give my deposit back. A lovely chap at first but then decided to cut communication with me completely. Not how business is meant to be run 0 stars

Reply from DHDL Automotive on 10/12/19

Thanks for the review, but we think its unfair on us as a business that the situation has been misunderstood, A clutch is defined as a wear and tear item, as soon we we was notified we acted and had the car brought back to up straight away the car was inspected by our trusted mechanics, in regards to the deposit not being paid back to you for a month, we came to the mutual agreement that we would leave the finance company deal with the whole situation which was what happened as they needed proof and reports which we co-operated with and had sent into them then they had their own time frame to review, there was no communication from our side as the finance said they would update both parties.

By Gheorghe F on 22 November 2019 | Purchase not verified

Verry friendly and helpful, but the car they sold me only worked for a week, actually 6 days, and after that it just left me stranded in the middle of the road... Terrible experience, so honestly I wouldn’t recommend! now I have issues with my job cause I was depending on the car to go to work. Perfect...

Reply from DHDL Automotive on 10/12/19

We are sorry to hear the experience you have had with the car you purchased but as we haven't received any complaints or problems back in our after sales department and therefore are unable to offer any help or advice back to yourself as we are a 5* dealer and we are happy to help with any after sales problems

By Tim T on 21 June 2019 | Purchase not verified

Very helpful with the car, everything was described exactly on the advert, car was in immaculate condition when i viewed and collected it, definitely recommended

By John R on 06 August 2018 | Purchase not verified

Great experience. Darren and Dan went out of their way to do us a great deal. Would highly recommend. Wished all my car buying experiences were like that.