Customer reviews of DHDL Automotive

By MICHAEL H on 21 September 2018 | Verified purchase

Highly recommended! the chap I dealt with was very honest, easy to talk too and gave no sales pressure at all. I would encourage any potential buyers just to call him to chat through any queries you may have. Gave me a fair price for my part ex, gave me an even better deal on the new car I bought (which I'm loving btw) overall a very professional and honest busniess.

By Khalid B on 14 September 2018 | Verified purchase

Nice guys. All good, so far... Communication was good, honest description of car.

By Michael H on 22 August 2018 | Verified purchase

Car was excellent, can't recommend these guys enough for selling a great car at a great price. Very happy with my purchase!

By Lukasz R on 27 April 2021 | Purchase not verified

I really recommend this company. We are extremely happy with the car that we bought 10 days ago. From the start, the customer service was brilliant, any questions were promptly answered, and any problems were dealt with appropriately. Honest and reliable dealership.

Reply from DHDL Automotive on 28/04/21

Thanks for taking your time to giving us such a positive review, hope you enjoy your new car and will be a pleasure to do business again with you in the future. Thanks

By Thomas W on 05 April 2021 | Purchase not verified

Brilliant to talk to and very helpful and very informative. We was not bombarded every 2 mins with useless information we was left to look over the amazing Mazda 6's and other vehicles on offer. I drove away with my mazda 6 sport a very happy man.

Reply from DHDL Automotive on 06/04/21

Thank you for such a positive review, we hope you had a good car purchasing experience from us and hope to deal again in the future. Thank you once again

By john P on 09 March 2021 | Purchase not verified

Owner lovely felt totaly comfortable and everything was in order car cleaned to a high standard and all documentation as described available. No presure would highly recomend

Reply from DHDL Automotive on 12/03/21

Thank you so much for such a positive review John, hope you enjoy your new car.

By Stefan S on 22 February 2021 | Purchase not verified

I have sold my car to DHDL Automotive today and was very very pleased with the selling experience and the interactions with them . Initially I was cautious but they went out of their way to make me feel at ease . I met them to day when they came to collect the car and they all came across as totally genuine, honest and trustworthy people and company and the transaction was completely smoothly and quickly without any issues . Most importantly they offered a fair price for my vehicle and stuck to the agreed price ..there NO haggling and attempts to push the price down on the day . Based on my experience today I can highly recommend this company. Genuinely nice people !

Reply from DHDL Automotive on 23/02/21

Thanks for such a positive review Stefan, Really appreciate it and hopefully we will be able to do business again in the future

By Dave N on 16 October 2020 | Purchase not verified

Very easy transaction from start to finish. Had a slight problem with the car but was quickly resolved without any fuss. Very pleased with the car and would definitely recommend to anyone looking for a quality used car.

By L S on 13 September 2020 | Purchase not verified

I bought a bmw , dealt with Dan and all was fine during the sales process , After 3 months the grey alloys started to peel and it became apparent that these had just been powder coated ( poorly at that ) and needed to be redone properly . I discussed this with Dan who, to his credit, agreed that this was poor and offered to make a contribution to them being done properly . This still came at considerable unexpected expense to myself . A few months later the car failed its mot requiring 2 new tyres . At this point it became apparent that the tyres were not run flats even though there was no spare tyre . I contacted Dan to say that as this is not legal it should surely have been checked pre delivery . However Dan disputed that this was his responsibility as he sold the car with the tyres he bought it with and didn’t check that the spare tyre was missing or the tyres were not run flat . I would advise potential customers to get their purchase checked very thoroughly .

Reply from DHDL Automotive on 22/09/20

We are really sorry you feel that you had to leave this review considering we offer the best in customer aftersales and will always go the extra to make sure a customer is satisfied as we did for yourself, In regards to the alloy wheels we made a contribution towards the Power Coating which you was happy with. In regards to a spare wheel we have explained that BMW's don't come with a spare wheel, that is how they operate and in regards to Run Flat Tyres, We did not put the tyres on the car and it was the previous owners decision to not go with Run Flat Tyres, For the vehicle failing MOT on the 2 Tyres this is 11 Months after the car was purchased from us and Tyres are classed as a Wear & Tear Item. For Any Future Customers, please feel free to bring a mechanic for a thorough inspection on any vehicle.

By Malgorzata W on 21 July 2020 | Purchase not verified

We bought 1 mth ago used car. Everything looked good, but now we have to exchange all parts! In booklet is written and stamp that for e.g. toothed belt was exchanged but we check in vauxhall and it was not! Besides all filters was totally dirty. We still looking for how improve car, because between 70-80 mph we have got vibrations!

Reply from DHDL Automotive on 23/07/20

We are really sorry you feel that you had to leave this review considering we offer the best after sales and will always go the extra to make sure a customer is satisfied We checked the service history and the timing belt, everything that was replaced on a service was all verified at Vauxhall and with their official stamp in the service book. We are friendly and easily approachable and happy to deal with any issues raised. Thanks